Trust and transparency

Editorial policy and content standards

This page explains who our resources are for, how policy claims are sourced, what review dates mean, and how to request a correction.

Effective September 2, 2026

Purpose and audience

ReviewsBoost publishes practical information for Canadian business owners and teams managing customer feedback, Google Business Profiles and local reputation. Each page should answer a defined question and help a reader take a responsible next step.

Authorship

Resources are attributed to the ReviewsBoost Editorial Team rather than to an invented individual. The team label identifies company-prepared material; it is not a claim of a professional licence or independent third-party review. When a named specialist contributes in the future, their real biography and role should be published before using a byline.

Source hierarchy

For platform rules and search features, we prefer the platform’s official help centre or developer documentation. For Canadian legal and regulatory context, we prefer federal or provincial government and regulator sources. Secondary commentary may help explain a topic but should not override primary guidance.

  • Primary: official Google policies and documentation; Government of Canada and regulator publications.
  • Supporting: standards organizations, original research and directly relevant professional guidance.
  • Not sufficient alone: anonymous posts, search snippets, AI output, affiliate summaries or unsourced competitor claims.

Fact, inference and advice

A statement about a published platform rule should link to the rule. A mathematical tool should show its formula and assumptions. An inference should be labelled as an inference. General operational recommendations should not be presented as legal requirements or guaranteed ranking factors.

Review dates and updates

A “published” date identifies when a guide first appeared. A “modified” or “policy checked” date should change only after material review. A date is not refreshed merely to appear current. Time-sensitive guides link to primary sources so readers can verify changes between reviews.

Commercial separation

The site offers commercial services and publishes educational material. Guides may link to relevant ReviewsBoost services, but a service call-to-action does not change the underlying policy standard. We do not promise that structured data, word count, a review response or any single SEO tactic will cause a particular ranking or search feature.

Review and reputation standards

  • Customer feedback examples are generic and do not disclose real customer information.
  • We do not recommend payment or incentives for reviews.
  • We do not recommend selectively soliciting only positive feedback.
  • We state that platforms control moderation decisions.
  • We distinguish negative-but-permitted feedback from policy violations.
  • We avoid unsupported claims about secret algorithm factors.

Corrections

Send correction requests to [email protected]. Include the page URL, quoted statement, reason for concern and a primary source where available. Material corrections should be made promptly after verification. Minor spelling and formatting corrections may be made without a public note.

Limitations

Content is general information, not legal, financial or professional advice. Laws, product interfaces and enforcement practices can change. Readers are responsible for evaluating current rules and obtaining advice appropriate to their organization, industry and location.

Accessibility and feedback

We aim for logical headings, keyboard access, adequate contrast, descriptive link text and responsive layouts. Report a barrier using the contact above and include the page, device, browser and assistive technology if comfortable doing so. See the accessibility statement.