How to report a fake Google review
Work out what may breach policy, what evidence is worth saving, how reporting works, and what to do if a review remains live.
Review the reporting workflow →ReviewsBoost learning centre
Online reputation management guides for Canadian businesses
Practical help for assessing harmful reviews, organizing removal evidence, responding carefully, monitoring reputation risk and improving how a business appears in local search.
Need hands-on help with a Canadian business location? See our nationwide online service coverage and review removal assistance.
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Core reputation management guides
Start with the problem in front of you, or use the guides in order to build a solid review process from the ground up.
How to respond to Google reviews
Response frameworks and examples for positive, neutral, negative, inaccurate and sensitive feedback—without sounding automated.
Read the response guide →How to request authentic Google reviews
A policy-aware way to invite every eligible customer, with email, SMS, receipt and in-person wording you can adapt.
Build an authentic request process →Create and use a Google review link
Turn your official review link into a tested QR code and use it after service without screening customers by sentiment.
Use links and QR codes well →Google review policy for Canadian businesses
Plain-language guidance on genuine experiences, incentives, rating manipulation, conflicts of interest and Canadian advertising concerns.
Understand the rules →Google Business Profile local SEO checklist
A prioritized checklist for profile data, website relevance, categories, services, photos, reviews and measurement.
Improve local visibility →Tools, data and detailed answers
Solve a specific review question
Calculate a rating scenario, troubleshoot a missing review, inspect sourced industry data or browse concise long-tail answers.
Google review removal checker and evidence builder
Choose a review concern and reporting stage, prepare a targeted evidence checklist, and download a private case worksheet.
Build a review evidence worksheet →Google review rating resilience: 420 scenarios
See how many incoming one-star ratings it takes to move an exact average by 0.1, 0.2 or 0.5 points, with downloadable data and reproducible code.
Explore the original analysis →Google review rating calculator
Estimate how many new 5-star reviews are mathematically required to reach a target displayed rating, with assumptions explained.
Open the calculator →Detailed Google reviews FAQ
Answers to questions about timing, links, replies, removals, privacy, multi-location businesses, local rankings and measurement.
Browse all questions →Why Google reviews are not showing
Diagnose delayed reviews, missing reviews, stale counts, profile-merge delays and situations that belong with official Google support.
Troubleshoot missing reviews →Fake review statistics and source data
Explore a seven-year Google moderation series alongside Tripadvisor, Trustpilot, Amazon and regulator disclosures, with transparent calculations and downloadable data.
Explore the verified data →Topic map
Common questions covered in this learning centre
This index helps readers find the right guide without publishing repetitive city or industry doorway pages.
Authentic customer feedback
When should I ask? Can I text a review link? Can employees ask? How often should I follow up? What is review gating? Can I offer a discount?
See customer request answers →Responding
Should I reply to every review? How fast? What do I say to a one-star review? Can I mention customer details? How do I avoid generic replies?
See response answers →Fake and unfair reviews
Can a competitor review my business? What evidence helps? Can a low rating be removed? What happens after a report? Should I reply while waiting?
See reporting answers →Links and QR codes
Where is my review link? Can I shorten it? Where should a QR code go? How large should it be? How do I test it? Can I track scans?
See link and QR answers →Local visibility
Do reviews affect Maps visibility? What profile fields matter? How should multi-location brands organize pages? What should I measure each month?
See local SEO answers →Policies and compliance
What counts as fake engagement? Are contest entries incentives? Can staff review an employer? Can I ask only happy customers? What claims should be documented?
See policy answers →