Potentially fake experience
The review cannot be connected to a genuine service or transaction after a reasonable internal search.
Canada-wide Trustpilot review support
Remove Bad Trustpilot Reviews: Policy-Based Help
We classify Trustpilot reviews under the platform’s business guidelines, prepare a fair flag with supporting context and track any reviewer-document or Content Integrity follow-up.
- $30 CAD upfront per accepted review
- $75 only after removal
- No account password required
- Trustpilot makes the final decision
Trustpilot eligibility
Bad reviews require a specific policy reason
Disliking the star rating or considering a genuine review unfair is not a valid flagging reason under Trustpilot’s guidelines.
Harmful or illegal content
The content may include threats, hate, obscenity, defamation or other prohibited material.
Personal information
The review exposes information that the platform’s privacy rules do not permit.
Promotional or non-service content
The text advertises, duplicates material or does not describe a relevant experience with the business.
A low score is not proof of a violation. We screen the policy basis before accepting a case and do not promise that criticism will be removed.
Three-stage process
From review capture to platform decision
Each stage creates a record the business can use even when the review remains published.
Capture and verify
Preserve the review URL, text, profile, date, prior reports and business records before the content changes.
Classify and prepare
We choose the precise Trustpilot flagging reason, document the business search and avoid overbroad or inconsistent flagging.
Report and follow up
We track Content Integrity review, organize responses to document requests and preserve the result for any justified follow-up.
Difficulty-adjusted pricing
$30 upfront + $75 only after removal
The initial case-opening fee remains the same across platforms. Only the success fee changes to reflect platform-specific difficulty and work.
Advanced case level
Due upfront per accepted review
$30CAD per review
+$75 CAD success fee
Charged only for each Trustpilot review that is successfully removed.
- Manual policy eligibility screening
- Evidence and report preparation
- Submission-stage guidance
- Decision and follow-up tracking
- Response planning if content remains
Due today$30
If all are removed$75
Start a Trustpilot casePartial results are billed per removed review. Trustpilot controls moderation decisions.
Why this success fee: Trustpilot may ask the reviewer for documentation and warns businesses against misusing its flagging tools. The $75 success fee reflects category selection, documentation and Content Integrity follow-up.
Example with partial success: Five accepted cases cost $150 upfront. If three are removed, success fees add $225, making the total $375 CAD. No success fee applies to the other two.
Evidence before escalation
Prepare facts the moderator can verify
A short, specific report tied to the correct rule is stronger than a long argument about whether the review feels unfair.
Trustpilot case checklist
- Review URL, reference number and screenshots
- Order or customer-search methodology and results
- Reviewer contact or Find Reviewer records
- The exact flag category and supporting facts
- Content Integrity emails and document deadlines
If the review appears legitimate
- Draft a calm public response for future readers
- Move personal details into a private channel
- Record the operational issue and its owner
- Track recurring themes across locations
- Request authentic feedback consistently
Use the official route yourself.
You may report content directly without hiring ReviewsBoost. Read Trustpilot guidelines for businesses and Trustpilot flagging reasons and process. Our fees cover assessment, evidence organization and case support; they do not pay Trustpilot or create preferential treatment.
Questions
Trustpilot review removal FAQ
Can every bad Trustpilot review be removed?
No. Trustpilot makes the final decision. A review needs a credible policy violation; a negative opinion alone is not sufficient.
How much does Trustpilot review removal cost?
Each accepted review costs $30 CAD upfront. The $75 CAD success fee applies only if that review is removed.
Why is the success fee different by platform?
Each platform uses different rules, evidence expectations and follow-up paths. Trustpilot is classified as advanced work, so its success fee reflects the case effort required.
What should I send first?
Send the Trustpilot business or employer profile URL, the review link or screenshots, the reason it may violate policy and dated supporting records. Do not send passwords.
What happens if the review stays online?
The success fee is not charged for that review. The upfront fee covers assessment and case preparation under the refund and service terms.
Can you submit a response instead?
Yes. When a review appears eligible to remain, a careful public response and internal recovery plan may be more useful than repeated reporting.
Confidential initial request
Send the Trustpilot review for assessment
Share the public profile, review and policy concern. We will contact you about eligibility and the appropriate next step.
Protect private information. Do not submit account passwords, payment-card details, medical records or unnecessary employee and customer data.
Protect the record customers or candidates see
Start with a policy assessment, preserve the evidence and choose the next action based on the review’s actual eligibility.